Managed IT · Long Island
IT support for businesses on Long Island.
DreamMSP is an IT support company for businesses with 5–200 computers in Suffolk County. We help your staff with computer problems and look after maintenance, Microsoft 365, security and backups.
IT support for your team, from everyday problems to larger projects.
Free business guide
Choosing your next IT company?
Take these 10 questions to your next conversation. Get clear on support, security, backups and costs, then compare proposals with the included worksheet.
A familiar place to turn
You shouldn’t have to be the office IT department.
If you are the person everyone calls when email stops working or a computer will not start, you already know how much time IT can take. Bring those problems to DreamMSP. We handle the support and maintenance listed in your plan.
- Help with the everyday problemsComputers, email, Wi-Fi, printers, and the applications your people use.
- The maintenance that is easy to put offComputer updates, account changes, security tools, backup checks and system records.
- Help deciding what to do nextAn explanation of the problem, your options and the cost before you approve the work.
What we take care of
How we can help your business.
One ongoing IT relationship can bring these services together. We agree on the work your business needs and explain what is included before support begins.
Managed IT Services & Support
Ongoing help for your staff, computer maintenance and coordination with your software and internet providers.
02Co-managed IT Support
Additional support and specialist help for the IT person or team already inside your business.
03Cybersecurity
Protection for business computers, accounts and email, with clear responsibility for investigating alerts.
04Microsoft 365 Support
Help with email, Teams, shared files, accounts, licensing and migrations.
05Networks & Infrastructure
Support for office networks, Wi-Fi, firewalls, servers and the connections your business relies on.
06Backup & Recovery
Backups and recovery planning, with restoration checks for the information and systems you need.
07Compliance Readiness
Technical controls and documentation for audit, customer and cyber-insurance requirements.
It is so rare to find tech support that is both highly skilled and genuinely invested in your business.
Read the full review
Our practice has been struggling with ongoing, incredibly frustrating issues with our Panorex machine for years, and some other IT issues. We were at our wits' end until Charles from DreamMSP stepped in. Charles didn't just give us a temporary quick fix; he came out consecutively, dedicated his time, and exhausted every single available resource to get us completely back up and running. It is so rare to find tech support that is both highly skilled and genuinely invested in your business. Charles is pure excellence—completely genuine, incredibly knowledgeable, and won't leave until the job is done right. If you are looking for an IT partner you can actually trust with your critical business infrastructure, look no further than DreamMSP. Charles is AMAZING!! Highly Recommend this company to all businesses. From the bottom of our hearts here at Rocky Point Family Dentistry - we thank you, Charles.
Google review excerpt ·
A note from Charles
The kind of IT company I’d want to hire.
I started DreamMSP after seeing businesses spend money on technology while basic problems went unfixed. I wanted to build something more personal: people getting answers, understanding their options, and knowing who is helping them.
That starts with a conversation. Tell me what keeps interrupting your day, and we’ll work out where to begin.
Charles StaalFounder, DreamMSP
More about Charles and DreamMSP →Getting started
A straightforward first step.
Tell us what’s getting in the way.
We start with your business, your people, and the problems you want solved. You can speak directly with Charles.
See what needs attention.
We review your setup, explain what needs attention and what it will cost, then let you decide.
Get your team set up for support.
We coordinate access, onboarding, and any provider handoff, then give your employees a clear way to ask for help.
What to agree before support begins.
How do staff get help?
Before support starts, we agree how employees contact us, what information to include and how to flag an urgent problem. Your service lists the users, computers and applications covered.
What will we pay?
Your proposal separates the monthly service from onboarding and larger projects. Check the units, exclusions and extra charges when comparing offers.
Who keeps the system records?
Equipment details, account ownership, vendor contacts and recovery priorities need to stay with the support records. They should help the next person investigate a problem or prepare a replacement computer.
Do we need our own IT person?
An office with 5–20 computers may want one place to turn for most IT questions. Explore our small business IT support if you do not have an IT department. If you already have an IT person, we can share the work with them.
Where we work
Long Island roots. Support across the region.
Remote help for everyday issues, with onsite work coordinated for your location and service plan.
Suffolk County
From Huntington and Hauppauge to the East End, we help Suffolk County businesses support their people and take care of their technology.
Managed IT support in Suffolk County →East End
Support for North Fork and South Fork businesses, with planning for office systems, seasonal staffing, Microsoft 365, security and recovery.
Managed IT support on the East End →Questions before you call
Questions about working with DreamMSP.
Do you support SMBs of different sizes?
Yes. We support SMBs with 5–200 computers. Tell us about your people, locations, applications, and the help you need.
Where do you provide IT support?
We serve Suffolk County, including the East End. We are based in Calverton and combine remote support with onsite work arranged for your location and service agreement.
Can you work with our current IT person?
Yes. We can discuss clearly divided responsibilities for day-to-day support, security, projects, or specialist help.
What does managed IT cost?
The price depends on how many people and computers need support, whether you have servers, and the security, backup and support coverage you choose. We quote the monthly service, onboarding and separate projects before you commit. Ask us to explain what happens to the bill when you add an employee or computer.
What happens on the first call?
You will speak with Charles about what is not working, what you have tried, and what support you need. We will explain whether an assessment, project, or ongoing service is a sensible next step.